Betterhelp (Ed.). (2018, May 10). Depression. 2023

The phrase “dot-com bubble” sits somewhere in your brain. Betterhelp (Ed.). (2018, May 10). Depression…. You remember the sound immediately if someone points out a 56k modem. You remember when Google made a name for themselves with the easy motto, “Do not be evil,” and what it resembled prior to they failed to live up to that slogan.

They needed to reveal me that they could remain true to what makes treatment work if BetterHelp was going to change my mind.

As you think about registering for’s service, you need to understand how its quality of treatment compares to conventional in-person treatment as well as the services of its online rivals. Who are the therapists, and how qualified are they? Do the healing methods lend themselves well to a teletherapy format?

In screening and in conversations with other clients, it ended up being clear to us that the quality of treatment is very high. For lots of individuals, the business will be able to offer you with a larger and more diverse set of therapist options than you could reasonably access close by in a traditional, in-person setting.

Excellent, attentive service and a healthy devotion to consumer personal privacy are two steps of a business’s respect for its consumers. Does it offer devoted customer service professionals who offer efficient and timely help when problems arise?

In a nutshell, is devoted to security, quality, and privacy– and it reveals. The customer service group replies immediately to concerns you raise– promising to respond within 24 hours but, in our experience, responding in far less time than that– and responses your concerns with the appropriate level of personalized care. And the company makes sure that its therapists follow HIPAA guidelines and secure your confidentiality. You can even more safeguard your privacy using a label with your therapist. Given that doesn’t deal with insurance or companies, there isn’t even a fundamental level of information-sharing in between such entities, which indicates optimal personal privacy for you.

At the very bottom of the page, you’ll find a location to purchase a present membership for someone else, along with a link to resources for individuals in crisis who are not good candidates for’s services.

There is likewise a footer navigation, which connects to information about its business, a “About” page, FAQs, Reviews, Professions, Find a Therapist, Online Therapy, Contact, and For Therapists pages. You can also find links to its social

The sign-up process for is really quite long: it took me about 20 to thirty minutes to complete, so ensure you reserve time to finish it since if you stop mid-sign-up and exit your browser, it will not conserve your answers and you’ll have to start all over once again.

From there, you’ll be asked a series of questions in a consumption survey about your gender identity, age, sexual orientation, and relationship status. In detailing your sexual orientation, you are provided the choices of directly, gay, lesbian, bi/pan, “Choose not to say”, “Questioning”, queer, asexual, “I don’t know”, and “Other”.