The phrase “dot-com bubble” sits somewhere in your brain. Of Betterhelp… You recall the sound right away if someone mentions a 56k modem. You remember when Google made a name on their own with the basic motto, “Do not be evil,” and what it was like prior to they failed to live up to that slogan.
If BetterHelp was going to change my mind, they required to show me that they could remain true to what makes therapy work.
As you consider signing up for’s service, you require to understand how its quality of therapy compares to standard in-person treatment in addition to the services of its online competitors. Who are the therapists, and how certified are they? Do the restorative methods provide themselves well to a teletherapy format?
In testing and in conversations with other customers, it ended up being clear to us that the quality of treatment is really high. For lots of people, the business will be able to offer you with a larger and more varied set of therapist alternatives than you could reasonably access nearby in a traditional, in-person setting.
Good, mindful service and a healthy dedication to customer privacy are 2 measures of a company’s regard for its customers. So how does stack up? Does it provide devoted client service specialists who provide prompt and efficient help when problems occur? How well does the company secure your information and honor your desire for privacy? What measures does require to safeguard your sensitive information?
In a nutshell, is dedicated to personal privacy, security, and quality– and it shows. The customer service group responds quickly to problems you raise– promising to respond within 24 hours however, in our experience, replying in far less time than that– and responses your concerns with the proper level of individualized care. And the business ensures that its therapists comply with HIPAA regulations and safeguard your confidentiality. You can even more safeguard your privacy using a nickname with your therapist. Considering that does not work with insurance or employers, there isn’t even a fundamental level of information-sharing between such entities, which suggests optimal personal privacy for you.
At the really bottom of the page, you’ll find a location to purchase a gift membership for someone else, in addition to a link to resources for individuals in crisis who are not good prospects for’s services.
There is likewise a footer navigation, which links to info about its company, a “About” page, FAQs, Evaluations, Professions, Discover a Therapist, Online Treatment, Contact, and For Therapists pages. You can likewise discover links to its social
The sign-up process for is actually pretty long: it took me about 20 to thirty minutes to complete, so ensure you reserve time to complete it since if you stop mid-sign-up and exit your web browser, it will not save your answers and you’ll need to begin all over once again.
From there, you’ll be asked a series of questions in a consumption survey about your gender identity, age, sexual orientation, and relationship status. It is worth noting that the company offers a variety of options for explaining your gender identity and sexual preference. You can choose from lady, guy, non-binary, transfeminine, transmasculine, agender, “I don’t know”, “Prefer not to state”, and “Other” for describing your gender identity. Relatively, provides users more options to describe their gender than Talkspace does. In detailing your sexual preference, you are given the choices of directly, gay, lesbian, bi/pan, “Choose not to say”, “Questioning”, queer, asexual, “I do not know”, and “Other”.